Career Development

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. 

As a writer, you want your readers to be sincerely interested and engaged in your writing. If your message has been designed and executed effectively, you can capture your audience's full attention.

The Assertiveness And Self-Confidence course will give participants an understanding of what assertiveness and self-confidence mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participants’ lives and positively affect all of them.

Video Link: https://youtu.be/mE6zygTSjEU

This three-day Basic Business Management: Boot Camp courseware program includes everything a trainer needs to get new business owners started on the road to success.

With sessions on inventory management, human resources, finance and accounting, marketing, sales, and even using social networking, students will be prepared to manage their new business. In addition, your students will learn about different business structures, who is managing and who is leading, how to create a brand, and the value of a strategic plan.

There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a lifelong learner and can no longer rely on what you already know. 

A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the ones you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this course, you will discover some techniques that can dramatically change how you feel about yourself and how you approach the world to get the things that you want. 

If you’ve ever had an awkward moment where:

• You aren’t sure which fork to use, 
• You don’t know which side plate is yours, 
• You’ve ever had to make small talk with a Very Important Person and been lost for words… 

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This course will help you handle most of those socially difficult moments. You’ll have an extra edge in areas you may not have given a lot of thought to before.

We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t. 

In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice, you can feel more confident about your own writing. This course will give you the tools to become a better writer.

The Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide an excellent benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Video Link

Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. These achievements don’t come through a direct sales approach, however. They come from being interested in helping others, in listening, and in purposefully meeting and introducing people to one another. In this course, you’ll learn the essential ingredients for business networking, including in-person, people-centered connections and online spaces such as LinkedIn. 

Neuro-linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface so that you can have real choices over how you interact with and respond to the world. 

Once you have a grasp of NLP's basic principles, you might be interested in learning about some tools that can help you do more with NLP. This course will give you some hands-on experience with important NLP techniques, including anchoring, establishing congruence, developing rapport, creating outcomes, interpreting and presenting information efficiently, and even some self-hypnosis techniques. 

With our Personal Branding course, your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand, so protect it. Live it.

Video Link: https://youtu.be/MAtgYKS4TpQ

Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the attitude, ‘Here I am!’ and those who have the attitude, ‘There you are!’” 

This course is an exploration about the type of impact we want to have in life and work. Participants will consider and define the influence that they can have on their life and work. They will also learn skills for success and how to create those circumstances. 

Over the years, project management has evolved to adapt to the changing needs of businesses and industries. The PMBOK 7th edition has been upgraded to address the latest industry trends and emerging technologies and provide new techniques for navigating complex project environments. It’s important to note that the PMBOK 7th edition does not replace previous editions but builds upon them to provide additional guidance and best practices. This edition shifts the focus from a process-based approach to a principle-based one emphasizing flexibility with complex and changing projects.

Video Link: https://youtu.be/dRQeT6AsDbc

Project management is no longer only for mega projects worth hundreds of thousands of dollars. Small projects can benefit from project management tools. These time-tested tools can help you get that small project done well, under budget, and on time. This workshop is not intended for those looking to be certified as project managers but rather for those who complete projects at work from time to time. 

In this course, you will gain experience using the most common project management execution tools, from Project Tracking Forms and Risk Monitoring Tables to Communications Plans, Change Request Forms, Issues Logs, and Lessons Learned Forms. Your small projects will be more successful than ever! 

Project management is no longer only for mega projects worth hundreds of thousands of dollars. Small projects can benefit from project management tools. Statements of Work, Work, and Resource Breakdown Structures and Project Planning documents can help you to get that small project done well, under budget, and on time. This workshop is not intended for those looking to be certified as project managers but rather for those who complete projects at work from time to time. 

In this course, you will gain experience using the most common project management planning tools and will completely plan a case study project from Statement of Work through Work and Resource Breakdown, Scheduling, and end up with a completed Project Planning Worksheet. Your small projects will be more successful than ever! 

This course will teach you how to manage your thoughts, body language, nervousness, and speech patterns to present yourself professionally. You’ll also learn how to present at meetings, use the five-S pattern to prepare a good presentation, and punch up your presentation with visual aids. 

This course has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization. 

Speaking under pressure, or thinking on your feet, means being able to quickly organize your thoughts and ideas and then being able to convey them meaningfully to your audience to modify their attitudes or behavior. It applies to formal speeches as well as everyday business situations. It requires the presence of mind, goal orientation, adaptation, and judgment. It also requires differentiating between oral and written communications. 

This course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information. 

In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an important project, report, or proposal, how do you find information that you can count on? 

This course will teach you how to research any topic using a number of different tools. We will start with basic techniques, such as reading, memory recall, note-taking, and planning. We will also talk about creating different kinds of outlines for different stages of your project and how to move from the outline to actual writing, editing, and polishing. Most importantly, we will talk about how to use all kinds of sources, including a library’s Dewey Decimal System, journals, and the Internet. 

After you complete this course, you’ll be ready to find reliable information on any topic and turn that information into a compelling, accurate piece of writing. 

Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behavior and results, focus, practice, and learning were necessary to achieve their goals. 

Self-leadership requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This course will help participants internalize the four pillars of self-leadership and make meaningful, empowered choices while taking action to get where they want to go. 

There have been a number of studies that identify the key skills that workers need to be successful. Various studies call them different things - critical employability skills, soft skills, or transferrable skills. Regardless of the name, these skills are critical for workplace success. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence. Many of us possess one or more of these attributes already and perhaps all of them. Luckily these skills can be improved upon through training. 

This course looks to take you from where you are now to a new level of understanding of the key skills that will help to make you successful at work. 

Through Telework And Telecommuting, your employees will see a significant improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Your participants will establish the additional skills needed to succeed in their work-from-home environment.

Video Link: https://youtu.be/Wqrl9NyWSKQ

With our Ten Soft Skills, You Need course; your participants will begin to see how important it is to develop a core set of soft skills. Your participants will improve on almost every aspect of their careers by managing and looking at how people interact and seeing things in a new light.

Video Link: https://youtu.be/wWW3cBRHkWo

With our The Cloud and Business course, your participants will discover the specifics of how the cloud can be a helpful business tool. With a clear understanding of the cloud, your participants will be able to make the best decisions for their customers and business.

Video Link: https://youtu.be/fjCD0fAuYOo

No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place. 

If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this course, you will understand your role as a minute-taker and the best techniques for producing minutes that include all the essential information needed. 

The Time Management course will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all of this and more during this course.

Video Link: https://youtu.be/QyqyhwYFTfI

With our Women in a Leadership course, your participants will learn how women change the workforce. Through this course, your participants will gain a new perspective on the workforce and the benefits of hiring and promoting women to higher positions.

Video Link: https://youtu.be/kWRKB7N_3-g

The media is more widespread and pervasive than it’s ever been, and its reach is growing all the time. Depending on your line of work or hobbies, or just a plain twist of fate, you could end up being the answer part of a question-and-answer session with a member of the media. 

It’s easy to become nervous or tongue-tied when being in this situation. Plenty of people get distracted when they consider that what they are saying could very soon be on some news organization’s website or Twitter feed. 

Being uneasy is perfectly understandable, but you can learn to deal with the media on a one-off basis or as a recurring situation. This course will give you the tools you need when dealing with the media and putting your best foot forward without putting your foot in your mouth. 

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP, and someone has left the printer jammed, or we need coffee, and the coffee pot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course will show you how to leverage technology to work smarter, not harder. 

It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and a variety of purposes. Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. 

Having a method to prepare these documents will help you be as efficient as possible with the task. This course will build on a solid base of writing skills to present information in formal, informal, and proposal styles.